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Celebrating Excellence in Customer Service: A Milestone Achievement with a Technology Edge

We’re excited to share an outstanding piece of news with our Assure Technical family and friends: we’ve been shortlisted as a finalist for the 2024 Herefordshire & Worcestershire Chamber Business Excellence in Customer Service Award!  

This announcement is more than just a milestone; it reflects the relentless dedication, hard work, and passion that embodies our team. Being recognised as a finalist in such a competitive category is an incredible honour and speaks volumes about our unwavering commitment to delivering top-tier customer service.

Our Journey of Customer Service Excellence

Our path to this moment has been marked by our proven trackrecord in providing pragmatic, people-first solutions. Being shortlisted for the Chamber’s 2024 Excellence in Customer Service Award isn’t just a nod to our exceptional customer service; it’s a testament to our dedication to ensuring our customers employ the most effective strategies to protect their information and assets.

The Most Trusted  IT Security Service in the UK

Adding to our list of accolades, Assure Technical has amassed over 200 genuine customer 5* reviews on Trustpilot. Our 4.9* Trustscore ranks us #1 in the IT Security Service category, a testament to our quality and reliability in the cyber security industry. This remarkable achievement is especially significant because it reflects the collective voice of our customers.

Building on Previous Award Success

Last year, we were proud winners of the 2023 Herefordshire and Worcestershire Chamber Best Use of Technology Award, and finalists in the High Business Growth Award category. Combined, these accolades recognise Assure Technical’s innovative approach to delivering customer service and leveraging technology to facilitate growth; positioning us as industry leaders in the field of cyber security.

The Importance of the Chamber of Commerce Awards

The Chamber of Commerce awards stand as a beacon of excellence within the business community, celebrating the remarkable achievements of companies that excel in various categories including growth, technology, sustainability, innovation and customer service. 

Being shortlisted for an award at this prestigious level, not only highlights a company’s commitment to excellence, but also emphasises its leadership in the industry. These awards are a badge of quality and reliability for businesses, boosting brand reputation and trust among clients and partners.

A Heartfelt Thank You: It’s All About Teamwork

Pete Rucinski, Managing Director of Assure Technical, expressed profound pride and gratitude towards this achievement. “This nomination is more than an accolade; it reflects Assure Technical’s journey, marked by unwavering dedication, continuous innovation, and a deep-rooted commitment to providing the best possible service to our customers.” He goes on to say “This achievement is a collective triumph, and will encourage our fantastic team to continue in their pursuit of delivering customer service excellence.”

Forward-Looking: Aiming for the Trophy

With the award ceremony on the horizon, we’re all in to bring the trophy home. However, being a finalist in the Chamber Business 2024 Excellence in Customer Service Award is a significant achievement in it’s own right, and it is an honour to be shortlisted alongside leading businesses within the Herefordshire & Worcestershire area.

To our dedicated team, valued partners, and especially our loyal customers: Thank you for walking this journey with us. Here’s to celebrating this incredible achievement together and many more milestones ahead!

Keeping security

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