Position: Office Manager
Reporting to: Commercial Director
Location: Malvern, Worcestershire – Office Based
Hours: Full time (37.5 hours per week)
Salary: £30,000 – £35,000 depending on experience
Purpose of the Role:
Are you an experienced Office Manager looking to join a dynamic and expanding cybersecurity company?
Here at Assure Technical, we are looking for an Office Manager to join our friendly and supportive team. This is a key role that enables the rest of the business to run both efficiently and effectively. The position will provide business-wide support by managing the day-to-day administrative requirements and ensuring the office runs smoothly.
As you understand our business needs, you will be confident in proposing and delivering the best solutions to support our team as it grows.
About Us:
Assure Technical is an award-winning, family-run cybersecurity company based in the Malvern Hills, Worcestershire. We are technical security experts who pride ourselves in making security simple for our expanding B2B client base.
We’re rated 4.9* on Trustpilot and pride ourselves on offering market-leading solutions. Our core values are We Deliver Excellence, We Do the Right Thing, and We Work as One.
Employee Benefits:
- Competitive remuneration packages
- Tailored personal development plan
- 25 days holiday (plus Bank Holidays and a day off for your birthday)
- Healthcare cover, including cashback on day-to-day treatments, 24/7 GP and mental health helpline access, digital health tools and discounted gym membership
- Air-conditioned workspace in the stunning Malvern Hills with on-site restaurant, parking, kitchen and showers
The Role:
Key responsibilities include:
- Ensure the accurate recording and reconciliation of financial transactions in Xero and liaise with our accountants to facilitate timely and accurate monthly financial reporting and payroll.
- Undertake credit control activities.
- Ensure accurate and up-to-date HR records within the company’s HR system, liaising with managers and our outsourced HR consultant as required.
- Provide sales administration support as required.
- Point person for general HR queries.
- Maintain a safe, secure and pleasant workspace. Be the point person for maintenance, mailing, shipping, supplies, equipment, bills and errands.
- Help maintain accurate and compliant company policies, liaising with our Compliance Manager as required.
- Provide client services and customer escalation support.
- Procurement administration and supplier management.
- Oversee employee onboarding and exit processes.
- Organise team events and logistics.
- Provide executive support as required.
- Help ensure that customer information stored on our accounting and CRM systems is accurate and up to date.
- Speak to our customers with confidence about our services.
- Undertake ad hoc research or other duties as required to support the business.
About You:
You are motivated and driven. You volunteer for new challenges without waiting to be asked. You will take ownership of the time you spend with us to truly make a difference.
You are commercial. You find creative ways to help us grow and become more efficient at what we do.
You act with integrity. You will do what is right for the business, our customers, your colleagues, the community, and the environment.
You pay attention to the detail. As far as you’re concerned, anything worth doing is worth doing properly and nothing falls between the cracks on your watch.
You think on your feet. You like the challenge of learning and pick up new things quickly. You can juggle priorities and manage expectations. When things change, you know how to roll with it.
You communicate clearly, write well, and speak eloquently. You can explain just about anything to anyone, and you’re as comfortable in face-to-face situations as you are over the phone and online.
You like helping people. You are patient, level-headed and cool under pressure.
You enjoy solving problems and finding pragmatic solutions. If you don’t know the answer, you’ll dig until you find it.
Other Essential Skills & Requirements:
- Level 5/C Grade or above in English and Maths GCSE.
- Educated to A Level or equivalent.
- >2 years of experience in a similar role.
- Computer literate – proficient in Google Workspace or MS Office, and adept at using accounting, CRM, HR and project management software.
Desirable Skills & Experience:
- Recognised business qualifications e.g. AAT, CIPD, BTEC.
- Educated to degree level or equivalent.
- Health & Safety or Mental Health training.
- IT/security industry experience.
- Working knowledge of Google Workspace, Dext, Xero, Safe HR, Hubspot and/or Click Up.
- Full clean driving licence.
Other things you should know
You must have the right to work in the UK.
You might be required to perform tasks on-site at various locations across the UK and overseas.
How to Apply: Please send your CV and a cover letter detailing your experience and why you are the ideal candidate for this role to [email protected]
Application Deadline: 23rd May 2025
We are an equal opportunities employer.
No agencies, please.
