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Social Engineering

Cybersecurity isn't just about firewalls, patches, and policies - it's also about people. We help businesses identify and address this human-centric risk with a targeted, ethical approach.

At Assure Technical, we help businesses identify and address human-centric risk with targeted, ethical Social Engineering Penetration Testing.

Even the most secure systems can be bypassed if attackers exploit human trust

Focusing only on technical vulnerabilities creates a false sense of security. Social engineering involves psychological manipulation to trick individuals into divulging sensitive information or performing actions that compromise security.

Proven Track record - trusted supplier of penetration security testing services

CREST Accreditation

As a CREST Accredited penetration testing service provider, you can trust our credentials and methodology to effectively evaluate how your team responds to suspicious behaviour.

Trustpilot Assure Technical

Genuine 4.9 Trustpilot Rating

Our team of certified penetration testers offer industry-leading expertise and have earned hundreds of verified 5-star client reviews. With Assure Technical, you’re in safe hands.

Assure Technical provide comprehensive security testing reporting and insights

Comprehensive Testing & Insights

We simulate real-world social engineering attacks to identify staff and process vulnerabilities, then use the results to inform targeted awareness training.

Key Benefits of Social Engineering Testing

Understanding how staff respond to social engineering is as crucial as identifying technical flaws. As attackers increasingly exploit human behaviour to bypass security, testing this layer is vital.

External Penetration Testing

Identify Human Vulnerabilities

Although technology offers strong defences, people remain a key target. Hence, social engineering testing is crucial to uncover human risks that traditional methods often miss.

supply chain compliance

Enhance Security Awareness

To enhance security awareness, realistic simulations are particularly effective. Indeed, first-hand exposure to a phishing email or impersonation attempt is more impactful than theory alone, as it reinforces learning through direct, hands-on experience.

improve security incident reporting and response

Improve Incident Response

Testing allows you to evaluate how effectively your team recognises, reports, and escalates suspicious activity. As a result, it strengthens your organisation’s ability to respond quickly and appropriately during real-world attacks.

validate security procedures

Validate Security Policies & Procedures

A social engineering assessment actively tests your internal processes to identify real-world weaknesses. Moreover, it highlights whether your security policies are being followed or if gaps exist between procedures and actual behaviour.

Meet regulatory standards

Support Compliance and Audit Readiness

Many frameworks - such as ISO 27001, Cyber Essentials Plus, and GDPR - emphasise the importance of security awareness and risk mitigation. Therefore, social engineering testing not only demonstrates due diligence but also supports evidence-based compliance with these standards.

information governance expertise

Tailor Future Training and Defences

By pinpointing specific weaknesses, you can deliver targeted training and implement controls exactly where they’re most needed. As a result, your resources are focused for maximum impact, while also supporting continual improvement.

Types of Social Engineering

Unlike traditional cyber attacks, which target systems and software, social engineering focuses on human behaviour and decision-making. Instead of exploiting technical flaws, it relies on psychological manipulation to trick individuals into revealing sensitive information. As a result, it can also lead them to take actions that compromise security.

phishing, social engineering, cybersecurity

Phishing

Phishing involves fraudulent emails intended to deceive recipients into clicking malicious links, downloading infected attachments, or entering credentials on fake websites. To address this threat, we create customised phishing simulations based on realistic scenarios tailored to your organisation. As a result, these tests effectively assess how well employees identify and respond to suspicious messages.

Supported Package

Vishing (Voice Phishing)

Vishing uses phone calls to impersonate trusted parties like IT support, HR, or external providers. Attackers aim to extract sensitive information such as passwords, system access, or financial details. To test this, our consultants make controlled calls using realistic and convincing pretexts. As a result, we assess how easily staff may be persuaded to share information over the phone.

smishing, social engineering, cybersecurity awareness

Smishing (SMS Phishing)

Smishing, like phishing, uses text messages instead of emails to deceive users—often linking to fake sites or prompting harmful actions. To combat this, we send realistic SMS simulations, allowing you to assess your organisation’s mobile awareness and response more effectively.

impersonation and pretexting

Impersonation / Pretexting

This type of attack involves an attacker assuming a false identity - often as a visitor, contractor, or authority figure - to gain trust and access. Moreover, the pretext is carefully scripted to appear believable and persuasive. To assess your organisation’s defences, we conduct physical or remote impersonation attempts (with prior agreement). As a result, we evaluate how effectively staff verify identities and respond to unexpected or suspicious requests.

External Penetration Testing

Tailgating / Piggybacking

Tailgating and piggybacking attacks involve individuals using false identities to gain unauthorised access to secure areas. To appear credible, attackers often pose as delivery drivers, contractors, or authority figures. Additionally, they use scripted scenarios to make their approach more convincing. To test your organisation’s defences we conduct controlled impersonation attempts with prior agreement. In turn, this helps assess how well staff follow access control procedures and respond to unexpected situations.

Meet Legislative Requirements

USB Drop Attacks

Attackers often leave USB drives around office premises, hoping someone will plug them in out of curiosity. As a result, these drives may install malware or connect to an attacker-controlled server. To test this threat safely we plant harmless USBs with non-malicious payloads. This helps identify whether staff interact with them and how your systems respond.

Your Ultimate Guide to Penetration Testing

Your Ultimate Guide to Penetration Testing

In today’s digital era, cyber breaches are inevitable; posing significant operational, financial, and reputational threats to your business.

Importantly, penetration testing is amongst the most effective strategies to bolster your cyber security defences.

Download a complimentary copy of our comprehensive guide today. It covers all you need to know about penetration testing, enabling you to make an informed decision on how it could benefit your business.

Great expertise and easy to work with

Assure conducted a penetration test on our software. The level of detail was excellent and they took extra time to make sure we understood the issues that were highlighted. I highly recommend them, their expertise is excellent and they are very easy to work with

Eoin

Excellent service from Assure Technical

As always we received excellent service. We asked Assure Technical to conduct a penetration test and the pen tester clearly put more effort into this than the original scope. The report and feedback meeting was great and very informative.

Karen

Feedback on the Penetration Test of (redacted)

The general demeanour of involved personnel was excellent. The thoroughness of the investigation was impressive, especially the analysis of one of our more complicated connections.

Andrew

social engineering testing, cyber security meeting

Who Needs Social Engineering Testing?

  • Organisations handling sensitive data or financial transactions, where human error could lead to serious breaches or fraud.
  • Companies with customer-facing teams or high volumes of external communication, who are more likely to be targeted by phishing and impersonation attacks.
  • Businesses seeking to meet compliance requirements such as ISO 27001, Cyber Essentials Plus, or GDPR, which require evidence of security awareness and human risk mitigation.
  • Firms with hybrid or remote workforces, where reduced face-to-face interaction increases the risk of social engineering success.
  • Security-mature organisations aiming to test and improve their incident response and staff vigilance as part of a layered defence strategy.

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We’re technical security experts, but we’re people first. We’re here to help make security simple.